Responsible Gambling at Spinogrino Casino

Our Commitment to Responsible Gambling

At Spinogrino Casino, we are dedicated to promoting responsible gambling. We believe that gaming should be a fun and entertaining activity. Our goal is to ensure that our players engage in gambling responsibly and maintain control over their gaming habits.

Recognizing Problem Gambling (Warning Signs)

It is essential to recognize the signs of problem gambling. Some common warning signs include:

• Feeling the need to gamble with increasing amounts of money.
• Becoming restless or irritable when trying to cut down on gambling.
• Gambling to escape from problems or to relieve feelings of helplessness.
• Neglecting personal, family, or work obligations due to gambling.
• Chasing losses by gambling more.

Self-Assessment Tools/Questions

We encourage our players to assess their gambling habits regularly. Here are some questions to consider:

• Do you often gamble until your last dollar is gone?
• Do you feel guilty about your gambling?
• Have you lied to family or friends about your gambling?
• Do you borrow money to gamble or pay off gambling debts?

Setting Personal Limits

To promote responsible gambling, we encourage players to set personal limits on:

• Deposit Limits: Control how much money you deposit into your account.
• Loss Limits: Set a maximum amount you are willing to lose.
• Time Limits: Decide how much time you will spend gambling.
• Wager Limits: Limit the amount you wager per game or session.

Self-Exclusion Options and Cooling-Off Periods

If you feel that you need a break from gambling, we offer self-exclusion options. You can choose to exclude yourself from our casino for a specified period. During this time, you will not be able to access your account or participate in any gambling activities.

Reality Checks and Session Reminders

To help you stay aware of your gambling habits, we provide reality checks and session reminders. These notifications will inform you of how long you have been playing and how much you have wagered, allowing you to make informed decisions about your gambling.

Protection of Minors

We take the protection of minors very seriously. Spinogrino Casino is committed to preventing underage gambling. We employ strict age verification processes to ensure that only players aged 19 and over can access our services.

Helpful Resources and Helplines

If you or someone you know is struggling with gambling, we encourage you to seek help. Here are some resources available in Canada:

• Canadian Centre on Substance Use and Addiction
• Gambling Helpline
• Responsible Gambling Council

How to Get Help

If you need assistance, please do not hesitate to reach out. You can contact professional organizations or helplines that specialize in gambling addiction. Remember, seeking help is a sign of strength.

Our Responsible Gambling Tools

At Spinogrino Casino, we offer various tools to help you gamble responsibly. These include:

• Personal limit settings.
• Self-exclusion options.
• Reality checks and reminders.
• Access to support resources and helplines.

We are here to support you in maintaining a healthy relationship with gambling. If you have any questions or need assistance, please feel free to reach out to us at [email protected].